TB99's Privacy Policy

TB99 is a trusted online gaming platform in Bangladesh. We believe your personal privacy is a fundamental right. This Privacy Policy explains how TB99 collects, uses, stores, and protects your information.

This policy applies to the tb99.xyz website, mobile application, and all TB99 services. By using our platform, you agree to this Privacy Policy — so we strongly encourage you to read it carefully.

TB99 may collect various types of information from you. The types of data we collect and their purposes are outlined below:

We only collect the information necessary to deliver our services, maintain security, and meet legal obligations. Collecting excessive or unnecessary data is against TB99's policy.

TB99 collects your information through the following methods:

• Directly from you: Information you provide during registration, verification, or when contacting support.
• Automatically: When you use our site or app, device and usage data is collected through cookies and tracking technologies.
• From Third Parties: Necessary information may be obtained from payment providers (such as bKash or Nagad) or identity verification services.
• From Public Sources: To prevent fraud, data may sometimes be verified against government or public databases.

TB99 uses your information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To ensure a seamless gaming experience, including deposits, withdrawals, and bonus delivery.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet regulatory requirements and complete KYC (Know Your Customer) verification.
• Service Improvement: To analyze your experience and improve the quality of TB99's services.
• Contact: To notify you of important updates, security alerts, and offers.
• Responsible Gaming: To monitor your gaming behavior and provide assistance if any issues arise.

TB99 never shares your data with third parties for marketing or advertising purposes. Your information is used solely to improve TB99's services.

TB99 may share your information with third parties only in the following limited circumstances:

• Payment Provider: Minimal data is shared with payment services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Provider: Required information shared with licensed game providers for the operation of Live Casino or Sports Betting.
• Legal Authorities: Information may be disclosed to legal authorities when required by a court order or government investigation.
• Security Partners: Limited data may be shared with verified cybersecurity partners to help prevent fraud.

Whenever information is shared with third parties, strict confidentiality agreements are maintained. Any third party found to be in violation of tb99's privacy standards will have their relationship terminated immediately.

TB99 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Remembers your language preference, game settings, and similar preferences.
• Analytics Cookies: Helps analyze user behavior to improve our services.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features on TB99.

TB99 employs industry-leading technology to keep your data secure. The core pillars of our security framework are:

• TLS/SSL 256-bit Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Robust firewall protection to block unauthorized network access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Masking: Sensitive information (such as card numbers) is always masked.
• Two-Factor Authentication (2FA): An additional layer of security to protect access to your account.
• Data Backup: Regular encrypted backups stored in secure locations.

As a TB99 account holder, you have the following rights over your personal data:

• Right to Access: You can view the data TB99 holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data within the bounds permitted by law.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Data Portability: You can receive a copy of your data in a portable format.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days. Please note that certain data may be required to be retained for a specific period due to legal obligations.

TB99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Financial transaction records: Up to 7 years, as required by legal obligations.
• KYC & identity verification documents: As required by regulatory authorities.
• Customer Support Contact: Up to 2 years.
• Cookies & Browsing Data: At the end of the session or up to 13 months.

After the specified retention period, data is securely deleted or anonymized so you can no longer be identified.

TB99 does not knowingly collect personal data from anyone under the age of 18. Our platform is intended exclusively for adults.

TB99 may update this Privacy Policy from time to time. Changes may be driven by new legal obligations, technological developments, or improvements to our services.

• For significant changes, we will notify you in advance via email or in-app notification.
• The date of any change will always be shown at the top of this page under "Last Updated".
• Continued use of the platform after any changes means you have accepted the updated policy.
• You can visit this page at any time to read the latest version of our Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. TB99's dedicated privacy team is always here to help.

• Email: [email protected]
• Support: 24/7 live chat support available
• Response Time: We typically respond within 24–48 hours

For more details, visit our FAQ Page View or Terms and Conditions Read.